Digital Marketing

Marketing automation & email

Turn scattered lists and one-off campaigns into a lifecycle: welcome, nurture, re-engagement, and win-back — wired into your CRM and triggered by real behaviour.

What this is

Definition

We design and implement the automated side of your marketing: email and lifecycle journeys, CRM workflows, lead scoring, segmentation, and the integrations that connect product or sales activity into marketing. The goal is fewer manual blasts, more relevant messages, and a pipeline handover sales actually trust.

Problems we help untangle

  • 01
    Email goes out in one-off bursts with no lifecycle logic; unsubscribes climb and engagement tails off.
  • 02
    Leads fall into the CRM without scoring, routing, or timely follow-up — great prospects go cold.
  • 03
    Data lives in five tools (site, CRM, billing, product, ads) with nothing syncing cleanly.
  • 04
    Marketing and sales blame each other for bad handoffs because the rules were never written down.
Approach

How we help

  1. Map the lifecycle stages that actually exist for your audience, and design sequences around behaviour, not dates on a content calendar.

  2. Set up or tidy up your automation platform — segments, flows, suppression logic, and consent/opt-in handling done properly.

  3. Wire CRM, site, product, and ads together with a simple, documented source of truth for contact data.

  4. Agree a lead scoring + routing model with sales so handoffs are consistent and measurable.

Delivery

How the work happens

The exact shape depends on scope. We keep phases legible and decisions documented.

Phase 01 / 04
Delivery

Discovery

Current tools, data sources, lifecycle stages today, and where leads are actually falling through.

01 / 04
Phase 02 / 04
Delivery

Design

Lifecycle map, journey flows, lead scoring model, segments, and the integrations needed to support them.

02 / 04
Phase 03 / 04
Delivery

Build

Implement flows, templates, and integrations in your platform of choice, with testing across real audience samples.

03 / 04
Phase 04 / 04
Delivery

Launch & tune

Gradual rollout, performance reviews on the journeys that matter most, and a calm iteration rhythm.

04 / 04
Toolkit

Toolkit

We work inside whichever stack fits your stage and budget; common choices:

Toolkit
04
Toolkit

Email / marketing automation

HubSpot, Mailchimp, ActiveCampaign, Customer.io, Klaviyo (ecom), MailerLite

FAQ

Questions about this service

What buyers typically want to know before committing: scope, outputs, process, and how to get started.

Still have a question not covered here?

Start a conversation

Most common stacks: HubSpot, Salesforce, Mailchimp, ActiveCampaign, Customer.io, Klaviyo (ecommerce), Pipedrive, Zoho. We also work with Zapier / Make / n8n for integration and direct API work where reliability matters.

Next step

Move from intent to a clear plan

Share your context and constraints. We will suggest a sensible starting point and engagement shape.

Marketing automation & email | Folowise