Phase 01 / 04
DeliveryOnboarding
Access, runbooks, and a shared view of the system, its known weaknesses, and current priorities.
01 / 04
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Keep what you built healthy — security updates, dependency upgrades, incident response, and small improvements, handled on a predictable rhythm so nothing rots quietly.
A structured way to look after your web or mobile product after launch. We cover the boring-but-critical work: patches, library updates, platform migrations when the ecosystem moves, monitoring, and the small fixes and tweaks that accumulate once real users are on the system. Scope, hours, and response expectations are defined up front — no vague retainer.
Agree a service scope: what is covered, expected response times, and how requests move from logged to done.
Keep dependencies, security patches, and compliance updates on a schedule, not a panic cycle.
Handle incidents and regressions with proper triage, root-cause notes, and prevention, not just hot fixes.
Run a light improvement backlog so quality, speed, and UX keep moving between bigger projects.
The exact shape depends on scope. We keep phases legible and decisions documented.
Access, runbooks, and a shared view of the system, its known weaknesses, and current priorities.
Confirm monitoring, alerts, backups, and error tracking are in place and make sense for the system.
Scheduled updates, patches, and reviews — plus on-demand fixes within agreed response times.
Short monthly notes on what was done, what is at risk next, and what is worth investing in for the product.
Where it helps, we plug into the monitoring and support tools you already use:
Sentry, Datadog, New Relic, Grafana, or platform-native tooling
What buyers typically want to know before committing: scope, outputs, process, and how to get started.
Still have a question not covered here?
Start a conversationShare your context and constraints. We will suggest a sensible starting point and engagement shape.
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