Phase 01 / 04
DeliveryAudit
Current listings, review profiles, tone, and the biggest gaps between how you are and how you appear.
01 / 04
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Own how your business shows up when someone checks — consistent profiles, real reviews asked for the right way, and responses that sound like a human, not a template.
We help you build a calm, ongoing process around the channels where buyers check you out before they contact sales: Google, industry directories, review platforms, and social. That means accurate business information, a steady stream of genuine reviews from happy customers, and a reply pattern — good and bad — that protects trust.
Audit and clean up listings across the platforms that matter for your audience and geography.
Set up a simple, ethical review-request flow tied to real milestones (project delivery, renewal, support success).
Draft response templates and principles for positive, neutral, and critical reviews — adjusted to your tone.
Agree an internal ownership model and a short monthly review so reputation is maintained, not firefighted.
The exact shape depends on scope. We keep phases legible and decisions documented.
Current listings, review profiles, tone, and the biggest gaps between how you are and how you appear.
Listings normalised, profiles completed, and outdated or wrong information corrected.
Build the request process, templates, and internal rules so reviews come in steadily and honestly.
A light monthly rhythm: respond, monitor sentiment, flag trends, and adjust as the business evolves.
Tools we commonly use or integrate with, depending on your size and geography:
Google Business Profile, Apple Business Connect, Bing Places, industry directories
What buyers typically want to know before committing: scope, outputs, process, and how to get started.
Still have a question not covered here?
Start a conversationShare your context and constraints. We will suggest a sensible starting point and engagement shape.
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